Frequently Asked Questions

Preparing For Your Video Shoot

Filming & Editing

Booking and Payment

Yes. We have a lot of experience assisting our video production clients with the content of their videos. We can help you come up with ideas for what types of videos to do, help you create titles for your videos, and give you tips and advice about what to include in each of your videos, how long they should be and how to go about writing them. We are also happy to review your video scripts after you’ve written them, to give you feedback and to guide you in creating an effective script that fits in the timeframe of your video.

Yes. Many of our video production clients are new to being on camera and have either never been on camera before, or have done only a few videos or media interviews. Learning to be a good on-camera speaker is a skill that requires practice and comes easier to some people than to others. We can help you to feel comfortable and relaxed in front of the camera, so that you look confident and sound professional. We take great pride in working with our clients on their content and their delivery, to make sure that their best self comes across in each one of their videos. If you are nervous or self-conscious about being on camera, we would be happy to help you get your on-camera career started, by providing a safe environment for you to shake off the nerves and practice building your on-camera speaking skills.

For on-camera appearances, solid, rich colors work best. Deep shades of blue, green, purple and pink typically work well. If you have a favorite color that looks great with your skin tone or your hair or eye color, then that’s probably a good choice. You don’t want to wear anything too bright or too dull. Stay away from busy patterns like stripes and florals which can play tricks with the eyes and with the camera lens. Also, think about the background that we will be filming in front of, and try to contrast the color of your top with the color of the chair, furniture, or wall behind you, as you don’t want to blend into the background. If you are filming on a green screen, then you should avoid wearing green of a similar shade.

Yes. Depending on the type of video you are doing, we generally recommend that you get your make-up and hair professionally done on the day of filming. We are connected to some great make-up artists and hair stylists and for an additional fee we can have make-up and hair styling services provided for you on the day of your shoot.
Yes. We have a lot of experience assisting our clients with finding the perfect voice over artist to fit the specific needs of their project. We start by having you provide us with some input as to what you envision the voice to sound like and we will start working towards casting the best voice over artist. We will select the most relevant artists from amongst our network and  you get to choose the one you like for your video project. Our goal is to make the process as easy and as smooth as possible for our clients.
For the majority of our video production services (i.e. Branded Videos, Business Profiles, Promo Videos, Kickstarter Videos, Non-Profit Videos) once the editing process is complete, we will send you direct links to each of the videos for your review and approval. These links are not made public and can be passworded. You own the copyright 100% to finished video(s). We can also provide uploading services to ensure the video is properly loaded onto your YouTube channel or website.
We understand sometimes projects don’t always work out the way you thought they would. Whether it was hiring a cousin with a camera or a Pro that wasn’t perfect; we can certainly work on projects that were started by someone else but now need a helping hand to get that proper finish. Get in touch to let us know where the project is at and together we can work to figure out the best way of getting it back on track and looking awesome.
Typically it takes between 2-4 weeks to edit your videos. If you are on a tight deadline, then please let us know at the time of booking so we can confirm that we will be able to accommodate your needs – the more lead time you give us, the more likely we will be able to complete your video production service within your specific timeframe. Keep in mind that when the weather is nice in the Seattle area we often get booked up for filming and editing very quickly, so if you know ahead of time that you will need your videos completed by a certain date, then please try to contact us at least 4-5 weeks in advance so we can make ourselves available for you and be sure to meet your project deadline.
Yes. We typically do either 1-camera or 2-camera shoots. For our Business Taster and Business Standard, which are typically done with the on-camera talent looking and speaking directly into the camera, a 1-camera shoot is usually all that is necessary. For our Business Showcase and Custom shoots which are done interview-style, we typically use a 2-camera set-up for a more dynamic look and feel.
Yes. We have a portable green screen that we can bring to your location. If the look you are trying to create is to put a crisp white background behind you, so you can include pictures or graphics to help tell your story, then using a green screen is a great way to achieve that effect. Another great use of the green screen is if you want to put a picture (or video) behind you to make it look like you’re in a different setting. Please note that green screen filming works best in interior locations due to being able to control the light on the screen.
No. We do not currently own a studio location that clients can come to for filming their videos. Often we are focusing on the business location and it’s product or services so it’s best to film on-site. However if you do require a set to film your video at, we are more than happy to assist in finding the right space for your shoot. We have worked with an number of local studios including Victory Studios and Left Jet here in the Seattle area. Get in touch with us and we can discuss what your needs are, what might be the best fit, and provide you with the costs involved.
• Canon Cinema Cameras
• Canon EOS Series

• 3 LED light panels
• Lowel 3-point lighting kit
Sound Equipment:
• 2 Sennheiser lavalier mics
• 1 Sennheiser shotgun mic

• Final Cut Pro X
• Apple Motion
• After FX & Premiere Pro

Additional Equipment:
• Kessler Stealth Slider
• Atmos Ninja 2 External Recorder
• Manfrotto Tripods with 503 Fluid Heads
• Miller Carbon Fiber Monopods

Editing Equipment:
• 27″ iMac
• 20″ iMac
• Mac Pro
• Mac Book Pro
• 24 Terabytes of storage.

Yes. However, most of our shoots are done in and around the Seattle and across areas of Puget Sound. We also travel to Portland and Vancouver, B.C. for shoots. We also have experience with working in locations such as Alaska and across Europe. We are able to film in EU without VISA restrictions.
We typically film at your location, in a room or particular space that is relevant to the content of your videos. For example, if you are a Pilates Instructor then we would film in your studio, if you are a business person then we’d film in your office or conference room, if you are a doctor then we’d film in your clinic or exam room. This keeps the videos looking authentic to who you are, what you do and the space or location that most represents your company or brand. We regularly work with a number of photography and production studios to book a space that has great lighting and setting for your video as well.
No. We do not deliver the RAW footage as part of our general packages. This can be part of the deliverables at an additional cost, so if you think you’d like the footage for later, please discuss this prior to your shoot and we can provide you with pricing information. The reason we do not provide the RAW material is because it is the content we create and use in your final video. It also ensures that this material is used appropriately for your business. We liken it to a professional chef’s that uses quality ingredients to cook you a wonderful dinner, but they do not send you home with all of the left over raw ingredients.
Yes. We offer a 10% referral fee for any brand-new video production client that books a project with us as the result of a referral. A great way to go about making a referral is to do an email introduction. Otherwise, you can simply tell the person you referred to mention your name when they contact us. We will keep a record of anyone you refer to us and you will receive referral credit if that person books a video production project with us. As soon as the new client pays us in full for their video production services we can either send you a check or you can use the referral amount as credit towards your next day of filming with us.
Our production calendar tends to book up several weeks in advance and we work our filming schedule around our clients’ preferences and needs. If you need to change your scheduled filming date once it has been confirmed in our production calendar, a $75 rescheduling fee will be applied and added to the balance due on the day of filming.
The balance of your payment is due in full on (or before) the delivery of the final video. Please let us know in advance if this presents an issue for you.
Yes. All of our video production services require a deposit to reserve a filming date. The deposit will lock in your rate at the time you booked your service for 90 days, or as long as that rate remains the same. Contact us directly for more specific pricing, deposit and payment information.
No. We are open to filming any day of the week. Since we are full-time video production specialists we create and manage our own daily schedules, which allows us to be very accommodating to the needs of our clients. We can also work with you to help plan your video shoot for optimum shooting conditions due to factors such as weather, Holidays, or amount of light available during different times of the year.
At least 2-3 weeks in advance is typically a good amount of time in advance to schedule your filming date with us. However, if you have a specific date in mind that you need or want to film, then earlier is better to contact us and make sure we are available on that date. Although our schedule is flexible, we typically book up for filming and editing several weeks in advance, so if you know ahead of time that you have a firm deadline for having your videos completed, then contacting us at least 4-5 weeks in advance of that deadline is strongly recommended. Also, if you know in advance that you will need a lot of help with preparing your video content then you should also allow for additional time to write your scripts and get feedback from us. We recommend that you allow for plenty of time to prepare yourself and your material for the day of filming.
Please email to request pricing information for the specific video production service you are interested in, or to set up a free 15 minute consultation call to discuss your unique video needs and determine which of our services would be right for you. We work hard to provide professional quality results for all of our clients, but each video is unique. We prefer to work with our clients to create interesting videos that improve their marketing, rather than rehash the same formulaic video.